Baked by Melissa

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  • Cupcakes
  • Everything you need to know about our bite-size cupcakes!
  • Q: How big are Baked by Melissa cupcakes?
  • A: Our cupcakes are bite-size! They are 1-2 bites each, and are slightly larger than the diameter of a quarter. Click here for sizing reference.
  • Q: How many cupcakes should I order?
  • A: We recommend:
    • 4-5 cupcakes/person if our cupcakes are the main dessert.
    • 2-3 cupcakes/person if other desserts are being served.
    • 2-3 cupcakes/person if our cupcakes are being served as a snack.
    • 1-3 cupcakes/small child (under the age of 5).
  • Q: Does Baked by Melissa bake larger sized cupcakes?
  • A: We only bake bite-size cupcakes. We recommend 4-5 cupcakes/person when our cupcakes are being served in place of a standard-size cupcake.
  • Q: Does Baked by Melissa make cakes?
  • A: We only bake bite-size cupcakes. We recommend 4-5 cupcakes/person when our cupcakes are being served in place of a cake. We do offer Cupcake Art, which is a custom design made up of cupcakes. Cupcake Art looks similar to a sheet cake when displayed! Cupcake Art Orders must be placed at least 5 days in advance. Check out Cupcake Art here. Click here to see an example of Cupcake Art >
  • Q: What cupcake flavors does Baked by Melissa offer?
  • A: We have 8 Original Flavors and 6 In Chocolate flavors available at all times. We also always have a Mini of the Month every month, and 3 Seasonal Collection flavors for each season. Click here to see our flavors.
  • Q: What is the next Mini of the Month going to be?
  • A: We release our new Mini of the Month flavor on the first of each month. Sign up for our newsletter to be the first to know next month’s flavor! Sign up for our newsletter here.
  • Q: Are there any new flavors coming out?
  • A: We introduce a new Mini of the Month flavor on the first day of every month, which is available all month long. Melissa is also always working on new recipes. You can check out our website for our most up to date flavor selection, or call our Customer Happiness Team (212-842-0220) for more information. Click here to find this month’s Mini.
  • Q: Does Baked by Melissa offer vanilla or chocolate cupcakes?
  • A: Our Tie-Dye flavor is made of Tie-Dye Vanilla Cake, White Vanilla Icing, and Rainbow Sugar Crystal Topping. Our Triple Chocolate Fudge flavor is made of Chocolate Cake, Chocolate Icing, Fudge Stuffing, and Chocolate Cookie Topping. Click here to see Tie-Dye, and click here to see Triple Chocolate Fudge.
  • Q: Are Baked by Melissa products nut-free?
  • A: Peanut Butter & Jelly and Peanut Butter Fluff In Chocolate contain peanut butter. The other Original Flavors and In Chocolate cupcakes do not contain nut ingredients, but we bake all of our cupcakes in a kitchen where nut ingredients are used.

    The Mini of the Month, Seasonal Collection, holiday cupcakes, Custom Cupcakes, or other flavors may include peanuts, tree nuts, coconut, and/or other nut products.

  • Q: Does Baked by Melissa bake gluten-free, egg-free, dairy-free, sugar-free or vegan products?
  • A: We do not currently bake gluten-free, egg-free, dairy-free, sugar-free or vegan products. Melissa is always trying out new things in the kitchen though, so it’s possible we will in the future! In the meantime, we encourage you to submit your suggestion to our Suggestion Box, and sign up for our newsletter so you can be the first to know about new products. Submit your suggestion here, and sign up for our newsletter here.
  • Q: Does Baked by Melissa have an ingredient list?
  • A: Give our Customer Happiness Team a call (212-842-0220) with questions. Our ingredient list is available upon special request.
  • Q: What is the nutritional information for Baked by Melissa cupcakes?
  • A: Our nutritional information is based on a serving size of 3 cupcakes from our Original Menu. Click here to see Nutritional Information
  • Q: How many calories are in Baked by Melissa cupcakes?
  • A: Each of our Original Flavors have fewer than 50 calories!
  • Q: Where are Baked by Melissa products baked?
  • A: Our products are baked at one central location, and are delivered fresh to each of our store locations daily!
  • Q: How can I place an order?
  • A: Pre-orders for pick up, delivery, and shipping can be placed over the phone with our Customer Happiness Team (212-842-0220) or on our website. Walk-in orders can be placed on the spot at any of our store locations. We always have lots of cupcakes! Your cupcakes will be boxed for you as you wait.
  • Q: Do I need to pre-order?
  • A: If you would like to! Pre-orders for pick up, delivery, and shipping can be placed over the phone with our Customer Happiness Team (212-842-0220) or on our website. Walk-in orders can be placed on the spot at any of our store locations. We always have lots of cupcakes! Your cupcakes will be boxed for you as you wait.
  • Q: What type of payment does Baked by Melissa accept?
  • A: For pre-orders (orders placed over the phone, or on our website), we accept credit card only (Amex, Visa, MasterCard, Discover). For walk-in orders, we accept cash and credit card (Amex, Visa, MasterCard, Discover)!
  • Q: When will my credit card be charged?
  • A: Right away! Your credit card will be charged when you place your order.
  • Q: Can I place my order through email?
  • A: You can inquire through email, however, all pre-orders must be finalized either over the phone with our Customer Happiness Team (212-842-0220), or on our website. Email us your questions here>
  • Q: Can I get a discount if I order more?
  • A: Yes! Our cupcakes are discounted as you buy more! We also offer a 5% Bulk Discount on orders of $400 worth of product or more. The discount is applicable to product only, and is applied automatically to orders placed over the phone with our Customer Happiness Team (212-842-0220) or on our website.
  • Q: Will pricing information be included with my gift order?
  • A: We do not include receipts or invoices with orders placed over the phone with our Customer Happiness Team (212-842-0220) or on our website. If your order includes a Gift Box and/or Gift Message, we will provide a Non-Pricing Menu. If your order does not include a Gift Box and/or Gift Message, we will provide a Pricing Menu.

    For orders placed in store, a printed receipt will be included with the order.
  • Q: How can I use my Discount Code?
  • A: Discount Codes are Baked by Melissa credit in the form of an alpha-numeric code. They are single use and redeemable over the phone with our Customer Happiness Team (212-842-0220) or on our website. When placing your order online, enter your Discount Code at the end of the checkout process.
  • Q: How are Baked by Melissa cupcakes packaged?
  • A:

    We have a variety of different packaging options! See below for a list of all of our options:

    •Pastry Boxes of 3, 6, 12, and 25 cupcakes
    •Pizza Boxes of 100 cupcakes
    •Packs of 3, and 25 cupcakes
    •Pods of 1 cupcake
    •Small Gift Boxes of 25 – 50 cupcakes, and Large Gift Boxes of 75 – 100 cupcakes

    If you don't see the packaging option you would like on our website, please call our Customer Happiness Team at 212-842-0220. Certain packaging options can only be ordered over the phone.

  • Q: What are Packs?
  • A: Packs are clear plastic containers that keep our cupcakes safe and fresh! Packs hold 3, and/or 25 cupcakes, and each cupcake sits in its own individual bubble. We also offer Pods, which each hold 1 cupcake. Click here to see an image of a 25 Pack.
  • Q: Can I specify which boxes I want when placing an order online?
  • A: You can choose the following packaging options when placing an order online:
    •Pastry Boxes of 3, 6, 12, and 25 cupcakes
    •Pizza Boxes of 100 cupcakes
    •Packs of 3, and 25 cupcakes
    •Small Gift Boxes of 25 – 50 cupcakes, and Large Gift Boxes of 75 – 100 cupcakes

    Pods, which each hold 1 cupcake, must be ordered over the phone with our Customer Happiness Team (212-842-0220).
  • Q: Are Baked by Melissa Shopping Bags available?
  • A: Yes! We have complimentary Shopping Bags for the following packaging options:
    •Pastry Boxes of 6, 12, and 25
    •Small and Large Gift Boxes
    •Gift Card Gift Boxes
  • Q: Can I customize Baked by Melissa boxes?
  • A: Sure! We can decorate our boxes with Custom Materials like Custom Stickers and/or Custom Ribbon if you provide us with the materials. Custom Stickers are an additional $.50/box, and Custom Ribbon is an additional $.50/box. Custom Materials must be sent to our Happiness Headquarters at least 1 week in advance of your order date.
  • Q: Are boxes available without the Baked by Melissa logo?
  • A: All of our packaging is branded. If you are interested in customizing, we can decorate your boxes with Custom Materials like Custom Stickers and/or Custom Ribbon if you provide us with the materials. Custom Stickers are an additional $.50/box, and Custom Ribbon is an additional $.50/box. Custom Materials must be sent to our Happiness Headquarters at least 1 week in advance of your order date.
  • Q: Is Baked by Melissa Shipping Packaging sold in stores?
  • A: Our Shipping Packaging is available for Shipping Orders placed over the phone with our Customer Happiness Team (212-842-0220) or on our website. It is not available for Pick Up and Delivery Orders within Manhattan, or for orders placed in store.
  • Q: Is Baked by Melissa Kosher certified?
  • A: All of our products are baked in a central dairy Kosher certified kitchen, and are distributed to our store locations daily. While our kitchen is certified by OK Kosher, our store locations are not since we are open seven days/week. According to OK Kosher’s level of certification, re-handling our products on non-kosher premises breaks the Kosher seal.

    Kosher Orders for pick up and delivery within Manhattan must be placed over the phone with our Customer Happiness Team (212-842-0220) at least 4 days in advance. Shipping Orders are always Kosher since we ship directly from our certified kitchen.

    If you are in need of a last minute Kosher Order for pick up or delivery within Manhattan, give our Customer Happiness Team a call (212-842-0220). We keep a limited supply of Kosher products on hand at all of our store locations.

    All Kosher Orders are labeled with an OK Kosher symbol.
    Click here to see our Kosher Certificate >
  • Q: How can I place a Kosher Order?
  • A: Kosher Orders for pick up and delivery within Manhattan must be placed over the phone with our Customer Happiness Team (212-842-0220) at least 4 days in advance. Kosher Orders are boxed in our certified kitchen in plastic wrapped packaging, and are sent to the store location of your choice for pick up, or delivered straight to you! Shipping Orders are always kosher since we ship directly from our certified kitchen.
  • Q: What if I need a Kosher Order today?
  • A: Give our Customer Happiness Team a call (212-842-0220)! We carry a limited number of Kosher products at each of our store locations daily, and may have what you need on hand!
  • Q: Can Baked by Melissa write or draw on cupcakes?
  • A: We don’t write or draw on our cupcakes. If you are interested in customizing, you may be interested in learning more about Cupcake Art or Cupcake Creator! You can create a custom design using our cupcakes with Cupcake Art, or create your own flavor with custom cake, icing, topping, and/or stuffing with Cupcake Creator! Cupcake Art and Custom Cupcake Orders must be placed at least 5 days in advance. Check out Cupcake Art here. Check out Cupcake Creator here.
  • Q: Can I order cupcakes that are a different color or flavor?
  • A: Yes! You can use our Cupcake Creator to design your very own Custom Cupcake flavor! Choose your own cake, icing, topping, and/or stuffing from the ingredient options listed. Custom Cupcake Orders must be placed at least 5 days in advance, and must be for a minimum of 300 cupcakes/flavor. Check out Cupcake Creator here.
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