Baked by Melissa


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cupcake art

cupcake creator


Call us 212.842.0220
  • Locations
  • Visit any one of our 13 store locations in NYC or NJ!
  • Q: Where are Baked by Melissa stores located?
  • A: We currently have 13 store locations in NYC and NJ. Check out our locations page here.
  • Q: Does Baked by Melissa have locations outside Manhattan?
  • A: We currently have 9 store locations in Manhattan, 1 store location in NJ, 1 store location in the JetBlue Terminal of JFK Airport, and 1 store in Long Island, NY.

    We ship nationwide through FedEx, so you can always place a Shipping Order to a destination anywhere in the U.S. Click here to read our Shipping Order FAQs>
  • Q: Is there a minimum for placing an order in store?
  • A: Nope! You can purchase any quantity on the spot.
  • Q: Is there a credit card minimum for ordering in store?
  • A: Nope!
  • Q: What type of payment does Baked by Melissa accept for orders placed in store?
  • A: We accept cash and all major credit cards (Amex, Visa, MasterCard, Discover)!
  • Q: What's the best way to get to Baked by Melissa store locations?
  • A: All of our Manhattan store locations are centrally located, so they are easily accessible by foot or public transportation. Our Garden State Plaza Mall store location in Paramus, NJ is accessible by car. Our JetBlue Terminal store location at JFK Airport is only accessible to customers who have gone through airport security.
  • Q: Is it easy to park outside Baked by Melissa store locations?
  • A: While we don't have designated parking at any of our Manhattan store locations, it's easiest to park near or pull up to our Upper West Side, Union Square, or Gramercy store locations!
  • Q: Can I speak directly with a Baked by Melissa store location?
  • A: All calls are directed to our Customer Happiness Team (212-842-0220), who will be able to help you with any questions you might have!
  • Q: Do Baked by Melissa store locations have restrooms for customers?
  • A: No, sorry! Our Store Teams may be able to suggest an accessible public restroom close by.
  • Q: Can I bring my dog inside?
  • A: Only service dogs are permitted to enter Baked by Melissa store locations.
  • Q: When did Baked by Melissa open?
  • A: See below for a list of when we opened each of our store locations:
    •SoHo, March 2009
    •Union Square, January 2010
    •Grand Central, November 2010
    •Fashion District, April 2011
    •Upper West Side, October 2011
    •Times Square, December 2011
    •Columbus Circle, April 2012
    •Gramercy, June 2012
    •Financial District, August 2012
    •Garden State Plaza Mall, April 2013
    •Upper East Side, April 2013
    •JetBlue Terminal 5 at JFK Airport, September 2013
    •Roosevelt Field Mall, January 2014
  • Q: Can I get a tour of a Baked by Melissa location?
  • A: We don’t currently give tours, but we appreciate your interest!
  • Q: Where are Baked by Melissa products baked?
  • A: Our products are baked at one central location, and are distributed to our store locations fresh daily.