Baked by Melissa

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cupcake art

cupcake creator

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Call us 212.842.0220
  • Custom Cupcakes
  • Create your very own cupcake flavor!
  • Q: What is a Custom Cupcake?
  • A: A Custom Cupcake is a flavor created by you, and is baked especially for you!
  • Q: What is Cupcake Creator?
  • A: Cupcake Creator allows you to create your own Custom Cupcake flavor! You can choose to customize with cake, icing, topping, and/or stuffing from the ingredient options listed. Custom Cupcake Orders must be placed at least 5 days in advance, and must be for a minimum of 300 cupcakes/flavor Check out Cupcake Creator here.
  • Q: Can I order fewer than 300 cupcakes/flavor?
  • A: Our minimum for Custom Cupcake Orders is 300 cupcakes/flavor. If you would like to order fewer than 300 cupcakes/flavor, you can order our Original Flavors.
  • Q: How far in advance do I need to place my Custom Cupcake Order?
  • A: Custom Cupcake Orders must be placed at least 5 days in advance. However, we always do our best to accommodate last minute orders!  Give our Customer Happiness Team a call (212-842-0220) to see what’s possible. If you are planning ahead, you can place your Custom Cupcake Order as far in advance as you would like!
  • Q: How can I place a Custom Cupcake Order?
  • A: Custom Cupcake Orders can be finalized over the phone with our Customer Happiness Team (212-842-0220) or on our website! First the Custom Cupcake must be created using our Cupcake Creator application. To order online, click "Add to Cart". To order over the phone, click “Email” and enter custom@bakedbymelissa.com. Our Customer Happiness Team will follow up with you to finalize your order.
  • Q: Can I sample my Custom Cupcake before I order it?
  • A: Custom Cupcake Orders are baked especially for you! This means that the cupcakes you are ordering will be baked for the date you need them. It is not possible to sample a Custom Cupcake before its order date unless at least 300 are ordered to sample. You can always stop by any of our store locations to purchase any quantity of our Original Flavors if you would like to try our cupcakes!
  • Q: Does Baked by Melissa write or draw on cupcakes?
  • A: We don’t write or draw on our cupcakes. You may be interested in learning more about Cupcake Art or Cupcake Creator! You can create a custom design using our cupcakes with Cupcake Art, or create your own flavor with custom cake, icing, topping, and/or stuffing with Cupcake Creator! Cupcake Art and Custom Cupcake Orders must be placed at least 5 days in advance. Check out our Cupcake Art application here.
  • Q: Can I order a color of flavor that is not available on Cupcake Creator?
  • A: Our Baking Team can match almost any Pantone color, so reach out to our Customer Happiness Team (212-842-0220) to see what we can do! Keep in mind that metallic and darker colors like Navy and Forest Green are not possible.

    The flavor ingredients listed on our Cupcake Creator are the only ingredients available for Custom Cupcake Orders. If you need assistance creating a flavor, reach out to our Customer Happiness Team (212-842-0220). We will do our best to help!
  • Q: Can I make changes to my Custom Cupcake Order?
  • A: We can modify your Custom Cupcake Order up until 5 days prior to your pick up, delivery, or ship out date. However, we always do our best to accommodate last minute requests!  Give our Customer Happiness Team a call (212-842-0220) to see what’s possible.  
  • Q: Can I cancel my Custom Cupcake Order?
  • A: We can cancel your Custom Cupcake Order up until 5 days prior to your pick up, delivery, or ship out date. If you need to cancel with less than 5 days notice, give our Customer Happiness Team a call (212-842-0220) to see what’s possible.  
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