Sales Lead

New York or New Jersey

Type Retail
LocationAll Retail Locations
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The number one priority of our Sales Leads is our customers’ happiness; their goal is to ensure that every customer has a fun, memorable experience in our stores! They do this by approaching every interaction with positivity, a genuine smile, and a passion for making people happy. Sales Leads use their contagious energy and enthusiasm to leave a lasting great impression.

Essential Responsibilities

  • Assist customers in a happy, positive, genuine way all of the time
  • Engage with passersby, smiling and making eye contact
  • Neatly pack and bag all orders
  • Maintain up-to-date and thorough understanding of all Baked by Melissa products and promotions offered
  • Check store emails, responding to and relaying information with appropriate urgency
  • Escalate difficult questions and concerns to supervisors as needed
  • Maintain 100% accuracy when using the POS system and handling money
  • Ensure store is kept sparkling clean
  • Complete opening and closing checklists, always seeking to set the next shift up for success
  • Additional duties as assigned


  • Genuine passion for making people happy
  • Ability to smile all day long!


  • Opportunities for growth into supervisory positions
  • Cupcakes to eat throughout your shift
  • Baked by Melissa shirt(s) and hat
  • Flexibility with scheduling
  • And of course, a discount on our bite-size desserts!
Apply Now
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