Sales Lead

New York City

Type Retail
Location Retail
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Baked by Melissa is searching for top-notch Sales Leads to join our store teams!

Our Sales Leads are dedicated to providing outstanding support to customers and team members alike! Sales Leads perform all responsibilities of the Counter Associate position, with the added responsibilities of opening and closing the store, recording daily inventory, cash handling, and leading the team in delivering exceptional service to our customers!

What You'll Do

  • Customer Service - welcomes customers to the store with a personal greeting, and provides friendly and efficient service to delight our customers and keep them coming back for more!
  • Delegation - identifies and assigns necessary tasks among team members.
  • Proactive Leadership - leads by example in performing daily processes.
  • Communication - stays up-to-date on store emails, responds and relays necessary information.
  • Opening/Closing Procedure - ensures all tasks are completed, and store is prepared and set up for success during the following shift.

What We're Looking For

  • A positive, upbeat attitude is a must!
  • Strong communication skills, both verbal and written
  • Some holiday and weekend availability is required
  • High school diploma or equivalent is required
  • Retail or experience in a similar work environment required


  • Paid weekly
  • Commuter Benefits
  • $12.50 per hour
  • And of course, a discount on our bite-size desserts!
Apply Now