We’d love to chat!  Check out our FAQs here.

For order modifications, including address changes, please send us a message via Live Chat in the bottom right corner with your order number and correct shipping address. If we aren’t online, fill out the form below and include all information you need updated.

We can’t guarantee modifications once an order has been placed, but we’ll do our best to make it happen!

For corporate orders and events, reach out to our team directly here.

Store hours can be found here.

Customer Happiness Hours

Email us at info@bakedbymelissa.com or call (212) 842-0220

Monday - Friday: 9 am - 8 pm ET
Saturday - Sunday: 10 am - 7 pm ET

Live Chat Hours

Monday - Friday: 9 am - 5:30 pm ET

Saturday - Sunday: 10 am - 6:30 pm ET

 

To reach our Customer Happiness team, fill out this form and we’ll get back to you as soon as possible. Kindly note that we reply to every inquiry personally and multiple emails and/or calls will not result in a faster reply.